Shipping policy

Welcome to The Herkin! We’re committed to getting your order to you quickly, safely, and efficiently. Below, you’ll find the details of our shipping process for orders placed on our Shopify store.

FREE SHIPPING - ORDER BEFORE DEC 18TH:

Wow, we've really embraced the festive spirit and decided to offer Free Shipping anywhere in the United States, United Kingdom, and Australia. Just order before December 18th to lock in guaranteed delivery in time for Christmas!

Where We Ship

We currently ship to the United States, United Kingdom, and Australia.

Shipping Delivery Times

Here’s what to expect:

United States, United Kingdom & Australia

  • Standard Shipping: 4-6 business days
  • Express Shipping: 2–3 business days

Delivery times are estimates and may vary depending on factors like your location (metropolitan deliveries are quicker than regional ones) and local courier delays.

Order Processing Times

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Customs, Duties, and Taxes

For international orders:

  • The recipient is responsible for any customs duties, taxes, or additional fees that may apply upon delivery.
  • These charges vary by country, so please check with your local customs office for more information.

For Australian orders:

  • All prices include GST.

For UK orders:

  • All prices include VAT.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information. You can use this to track your package and check for updates.

Lost or Delayed Shipments

If your package is delayed or hasn’t arrived within the estimated delivery time, please contact us at hello@theherkin.com. We’ll work with our shipping partners to resolve the issue as quickly as possible.

Shipping Restrictions

We are unable to ship to PO boxes or APO/FPO addresses at this time.

Returns and Refunds

For details about returns and refunds, please see our return policy.

Contact Us

If you have any questions about your shipment, feel free to reach out at hello@theherkin.com.

Thank you for choosing The Herkin—we can’t wait for you to rock your new look!